The Health Care Authority (HCA) recently sent the following alert to dental Medicaid providers.

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Provider Directory – March 2022

The Health Care Authority (HCA) sends you this notification to update you on our Provider Directory implementation efforts. We last notified you on December 9, 2021.

Provider Directory implementation: March 15 

At this time, HCA plans to move forward with a March 15 go-live date. On this date, the Provider Directory will be made available on 3rd party apps to our Apple Health (Medicaid) clients to search for providers.

Additionally, HCA will continue working to make more 3rd party applications options available for our clients.

Update your provider file

If you have not already done so, you must take the following steps:

• Find the user manual pertinent to your practice and update your practice information.
• If you have more than one location enrolled under an NPI, please refer to Step 14 for each of your locations and add the providers practicing at those locations.

• Update whether your location is accepting new clients. Please find the fact sheet for instructions.

Questions

If you have any questions regarding these changes or your ProviderOne provider file, please contact HCA through one of the following channels.

• Email HCA for systems questions
• Email HCA for provider enrollment questions
• For general questions, please contact MACSC