New phone hours for medical, medical equipment, and dental authorization units.

The Health Care Authority is writing to inform you of new phone support hours for medical, medical equipment, and dental authorization units.

New hours

Beginning April 1, 2021, the new phone support hours will be Tuesday through Thursday, 8 a.m. to noon (Pacific).

This change applies to the following extensions under Authorization Services (1-800-562-3022):

• Medical equipment: x15466
• Medical: x15471
• Comagine: x52018
• Dental: x15468

Other provider resources

• Obtain and submit forms
• Policy rules and fee schedules
• Providers status checks can be performed via Provider One portal or IVR system