HCA has completed a system update to ProviderOne which allows providers to submit prior authorizations (PAs) for medical requests online.

What's new?
Until now, providers had to submit PA requests via fax or paper submission. This enhancement will increase efficiency by allowing providers to submit direct data entry and include color photos, x-rays, and all other required PA documentation.

Note: Providers may continue to submit requests by fax or mail. Visit HCA's PA webpage for instructions on these processes.

Can I submit my PAs now?
Yes. User acceptance testing has been completed, and the system is now live.

Are there training tools?
Yes. Step-by-step instructions are available on HCA's PA webpage.