If dentists have ever wondered why their claim submission was denied, altered or was paid at a lower amount than expected, the ADA has new and existing tools and guidance to help them understand the actions taken by insurance carriers:

• Learn how claims are reviewed from a former dental insurance consultant and ways dentists can help educate their patients about dental insurance issues with a new on-demand webinar.
• Check out answers on why insurance companies use payment policies and how to file a successful claim appeal in three new downloadable guides from the ADA Council on Dental Benefit Programs on downcoding, bundling and least expensive alternative treatment clauses, with easy-to-understand explanations on these common conundrums also available at ADA.org/dentalinsurance.
• ADA’s Contract Analysis Service, an ADA member exclusive, explains the terms of an unsigned contract so dentists can evaluate whether the contract is a good fit for their business.